Refund policy

Return Policy

You can return items within 7 days of delivery.

Returns are free. We send you a prepaid return label, and there are no restocking fees.

To return an item, it must be:

• unworn, unwashed and in its original condition
• with all original tags attached
• in its original packaging
• shipped back within 7 days of delivery

Sale items are final sale and can't be returned.

We check every return when it arrives. Once it's approved, we refund your original payment method.

To start a return, use the return portal on our website: go to kiddolux.com/account/orders, sign in, open your order and choose Request return.